My keyboard stopped working
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My HP wireless keyboard has stopped working, right after I replaced the monitor. The wireless mouse has not stopped working.
The keyboard hit the aquarium cabinet and sort of fell apart. Be cautious when you connect your keyboard in your computer as they can bend and break. I even re-installed the driver but the keyboard remains dead.
My keyboard stopped working - Other than an extreme obvious situation like spilling water on the keyboard, answering this question is important to know as it will help you identify the problem.
I just upgraded to Windows 10 and my wireless keyboard is no longer working. Unlike others with similar problems, my mouse is working fine. The keyboard for the laptop works fine this is how I am typing this question. I have replaced the batteries and tried reconnecting the wireless connection without success. I am using a Logitech mouse and keyboard with a single receiver plugged into USB on laptop. I have uninstalled and reloaded drivers for wireless keyboard and mouse. There is no indication in Device Manager that there is anything wrong with the Keyboard or Mouse. Since the mouse is working fine, I don't understand why the keyboard does not. I would appreciate any help or thoughts from anyone on this issue. Hi, Thanks for posting your query to Microsoft forum. I will certainly help you with this. I request you to use the hardware troubleshooter to fix the issue The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter. I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you. This identifies another issue. I typed Troubleshooting as advised and hit enter. When I did, nothing happens. Eventually, I opened Settings and typed troubleshoot in the search bar and hit enter. Under Hardware and sound, I selected Configure a device. This pulled up a box where I was able to run a Troubleshoot on Hardware and Devices. This also shows up as an issue in my Device Manager. I am unsure that this is the cause to my problem however. I am using a wireless Logitech keyboard and mouse with a single Logitech receiver plugged into a USB port on the laptop and the mouse is working fine. I also have a 10 port USB hub plugged into USB port 2 on the laptop. Nothing is plugged into the third port on the laptop. I still cannot use the wireless keyboard only the laptop keyboard Hi Dave, Thank you for replying with the status of the issue. Please reply with the status of the issue so that we can help you in a better way. Basith M - Forum Moderator Multiple Forums I'm having this exact problem with a Logitech Wireless keyboard and mouse. Fortunately, I had a wired mouse which I could use to finish the upgrade to Windows 10. I would have been in big trouble otherwise. But, now, with no keyboard, I need some suggested solutions that will only require a mouse! At the same time, Windows 10 kept telling me that the correct driver was installed. In the end, I chose to manually install the driver and I discovered that there were two! When I chose the second which Windows 10 never tried to install both worked immediately. I downloaded the driver SetPoint 6. Hi, I do appreciate your efforts and time, and will assist you with the issue. If not, I suggest you to try with onscreen keyboard and check. Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
Along withit was one of the first places to offer online malware removal training in its. You can also safely assume that you have a bad keyboard if Windows fails to recognize it and install the driver for it. Then, turn your computer on and follow the process below to reconnect your keyboard. You are just trying to eliminate the USB port as a cause. No chance you have a manual. Tried both MS and Logitech USB transmitter things in them all. Are you using the unifying receiver in a rear USB port or a front USB port. Follow these steps and run the troubleshooter.
